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Privacy notice

Who is responsible

Alicante Living Gestión Inmobiliaria, S.L., NIF B72424278, operates Alicante Studios and is responsible for the personal information described here. Our registered address is Partida Alcaydias A 10-1, 03660 Novelda, Alicante, Spain. Contact [email protected] about your information or this notice.

Information we use and why

When you contact us, we use your name, email address, selected service, message and any website or business details you provide to respond, assess your request and discuss possible work. Required fields are marked by the form; we cannot process an enquiry without the necessary contact details and message. A website address is required for a Health Check.

For requests about engaging our services, the legal basis is taking steps at your request before entering a contract. For other business correspondence, we rely on our legitimate interest in responding to relevant enquiries. We also have a legitimate interest in protecting the website against spam and misuse.

Our hosting and security services process technical information such as IP addresses, browser information and security checks to deliver and protect the site. We do not use the enquiry form to subscribe you to marketing, and it does not make automated decisions about you.

Please do not send passwords, payment-card details or sensitive personal information through the form.

Providers and recipients

Cloudflare hosts the website and processes security checks, including Turnstile. Brevo delivers form notifications to our business inbox, which is handled through Google Gmail. Authorised people handling the enquiry can access it. These services process the information necessary to provide hosting, security and email delivery. We may also disclose information where legally required.

These providers operate internationally, so their services can involve processing outside the European Economic Area. Details of their processing and transfer arrangements are available in the Cloudflare privacy policy, Brevo privacy policy and Google privacy policy. You can contact us for information about the arrangements applicable to your enquiry.

Retention

We retain correspondence for as long as needed to handle your enquiry and any resulting professional relationship. Information needed to meet legal obligations or establish, exercise or defend claims may need to be retained longer. Technical and delivery logs are subject to the relevant provider's settings and retention arrangements. You can ask us to delete information that is no longer needed.

Your rights

You can request access, correction or deletion of your personal information, restriction of processing, or portability where applicable. You can object to processing based on legitimate interests. Contact [email protected]; we may need proportionate information to verify your identity. You may complain to the Spanish Data Protection Agency (AEPD).

Browser storage and external media

The site uses session storage to remember whether the Health Check prompt has already appeared during your visit. Optional audience analytics is described below. We do not use advertising pixels. Cloudflare security features may use technical storage or cookies to protect the service. The hero video and some media load from an external content delivery network, which receives the technical information needed to serve them. External links take you to sites with their own privacy practices.

Optional Google Analytics cookies

If you select Accept analytics, we use Google Analytics 4, provided by Google Ireland Limited, to understand visits, traffic sources, pages viewed and the number of enquiries successfully sent. Your consent is the legal basis. Analytics stays off until you accept; rejecting it does not prevent you from using the website or sending an enquiry. We do not use Google Signals, advertising personalisation or automatic form-interaction tracking.

Analytics uses browser identifiers and technical usage information. We send the page address without query parameters or fragments, the referring website's origin, the page language and the selected service for a successful enquiry. We do not send your name, email address, website address or message from the enquiry form to Analytics. Google processes technical information needed to provide its service; its arrangements can involve processing outside the European Economic Area. See how Google uses information from sites using its services and Google's data processing terms.

User- and event-level Analytics retention is set to two months, without resetting user retention on new activity. Aggregated reports can remain available for longer.

Use Cookie settings in the footer to accept or reject analytics later. Withdrawal stops further collection and removes the Analytics cookies from this domain; it does not automatically remove data already received by Google. The browser reloads to apply withdrawal. Consent is requested again after 180 days. If browser storage is unavailable, your choice applies to the current page only. Contact us to exercise the rights described above.

Updated: 13 November 2026.